Refund Policy

At Goodman’s, customer satisfaction is our priority.
Eligibility for Refunds
Refunds or replacements may be provided if:
• The wrong product was delivered
• The product is expired or defective
Non-Refundable Situations
Refunds will not be applicable if:
• The product has been used or opened
• The customer changes their mind after delivery
• Incorrect delivery information was provided by the customer
Refund Request Timeline
Customers must report issues within 48 hours of receiving the order.
Refund Process
Once your request is approved:
• Replacement or refund will be processed within 7–10 business days
• Refunds will be issued through the original payment method where applicable
Order Cancellation
Orders may only be cancelled before dispatch.
Transportation charges
Transportation charges for approved returns shall be the responsibility of the customer.